Return & Exchange Policy
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Returns
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Items must be returned within 30 days of the delivery date.
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All returned items must be unworn, unwashed, and in their original condition, with tags attached.
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Refunds will be issued to the original form of payment once the return is received and inspected.
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Final sale items, undergarments, and customized pieces are not eligible for return.
Exchanges
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Need a different size or color? We offer free exchanges for the same item within 30 days.
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Exchanges are subject to item availability.
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If the item you need is out of stock, we’ll issue a refund or store credit, based on your preference.
How to Start a Return or Exchange
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Contact our support team at contact@outskirtsbesties.com.
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Include your order number and reason for return or exchange.
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We’ll send you a prepaid shipping label and further instructions.
Additional Info
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Returns may take up to 7 business days to process after arriving at our warehouse.
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Shipping fees are non-refundable (unless the return is due to a defect or error on our part).
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Shipping Policy – Outskirts Besties
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Order Processing
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Orders are processed within 1–3 business days (Monday–Friday, excluding holidays).
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You’ll receive an email confirmation when your order is placed and another when it ships.
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High-demand periods may slightly extend processing time.
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Shipping Options & Delivery Times
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Standard Shipping: 3–7 business days
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Expedited Shipping: 1–3 business days
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Shipping costs are calculated at checkout based on your location and chosen method.
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Shipping Coverage
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We currently ship within United States.
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For international requests or special shipping needs, contact us directly at Contact@outskirtsbesties.com
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Delays & Issues
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Delivery times are estimates and may be affected by weather, holidays, or carrier delays.
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If your package is delayed, lost, or arrives damaged, email us within 7 days of expected delivery.
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Shipping Address
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Double-check your shipping address before submitting your order.
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If you need to change your address, contact us ASAP — changes can’t be made after the order ships.
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