Terms & Conditions

Effective Date: August 2, 2026

These Terms and Conditions (“Terms”) govern your access to and use of www.outskirtsbesties.com and your purchase of products from Outskirts Besties (“Outskirts Besties,” “we,” “us,” or “our”).

By visiting the Site, creating an account, submitting content, or placing an order, you agree to these Terms and the policies referenced in them.

Please do not use the Site or place an order if you do not agree to these Terms.

1. Eligibility

You must be at least 18 years old or the legal age of majority where you live to enter into a binding purchase agreement.

A person under the age of majority may use the Site only with the involvement and permission of a parent or legal guardian. A parent or guardian who permits a minor to use the Site is responsible for the minor’s activity.

2. Our Store

Outskirts Besties sells physical products, including products that may be handmade, decorated, printed, sublimated, personalized, or produced after an order is placed.

The availability of a product, design, color, material, size, or customization option may change without notice.

We may modify, discontinue, restrict, or limit the quantity of any product or service at any time, subject to our obligations for orders already accepted.

3. Product Descriptions and Images

We make reasonable efforts to describe and display products accurately. However:

Screen settings may cause colors to appear differently from the physical product.
Handmade and customized products may have minor differences in color, placement, texture, pattern, size, or finish.
Product photographs may include props or decorations that are not included with the purchase.
Measurements and capacities may be approximate.
Manufacturer-supplied blanks, materials, or components may change based on availability.

Minor variations that do not materially affect the product’s intended use are not considered defects.

If a product description or price contains a material error, we may contact you for instructions, cancel the affected item, or provide a refund.

4. Orders and Acceptance

Submitting an order is an offer to purchase the products in your cart. An automatic order confirmation acknowledges receipt of the order but does not necessarily mean we have accepted it.

We may reject, limit, or cancel an order when reasonably necessary, including when:

A product or material is unavailable.
Payment cannot be authorized.
The order contains incorrect pricing or product information.
We suspect fraud, unauthorized activity, resale activity, or abuse.
Submitted customization content violates these Terms.
We cannot legally or safely complete the order.
A shipping address is incomplete, invalid, or outside our supported delivery area.

If we cancel a paid order, we will issue the applicable refund to the original payment method.

5. Prices, Payments, and Taxes

Prices are displayed in U.S. dollars unless stated otherwise. Prices may change without notice, but a price change will not normally affect an order we have already accepted.

You agree to provide current, complete, and accurate billing, shipping, and payment information.

By submitting payment information, you represent that:

You are authorized to use the payment method.
The information provided is accurate.
You authorize the applicable payment provider to charge the total shown during checkout, including taxes, shipping, and other disclosed charges.

Applicable sales tax will be calculated or collected as required by law.

Discounts, promotional codes, and special offers:

May have separate eligibility requirements and expiration dates.
Cannot be redeemed for cash.
May not be combined unless expressly permitted.
May be modified or discontinued before an order is placed.
Are void where prohibited.

6. Customized and Personalized Products

You are responsible for reviewing all names, dates, wording, sizes, colors, photographs, files, and other customization details before submitting an order.

Information will generally be produced as submitted. Outskirts Besties is not responsible for an error contained in information approved or supplied by the customer, including spelling, capitalization, punctuation, date, image-quality, or sizing errors.

When you submit text, artwork, photographs, logos, trademarks, or other content for an order, you represent that:

You own the content or have permission to use it.
Our use of the content to fulfill your order will not violate another person’s copyright, trademark, privacy, publicity, or other rights.
The content is not illegal, threatening, hateful, obscene, defamatory, fraudulent, or otherwise harmful.
The content does not promote illegal activity or violate these Terms.

We may refuse content that we reasonably believe violates these requirements.

You remain responsible for any claim resulting from content you provide without the necessary ownership or permission.

7. Proofs and Customer Approval

When we provide a digital or physical proof, production may not begin until the proof is approved.

Your approval confirms that you have reviewed the design, spelling, placement, colors, size, and other visible details. Changes requested after approval may result in additional charges, production delays, or an inability to modify the order.

Colors displayed in a digital proof may vary from the finished product because of screen settings, printing processes, materials, coatings, and lighting.

8. Shipping and Delivery

Shipping options, charges, and estimated timeframes will be displayed during checkout or described in our Shipping Policy.

Processing time and carrier transit time are separate. Customized, handmade, or made-to-order products may require additional processing time.

Delivery dates are estimates unless we expressly state otherwise. Delays may result from weather, carrier disruptions, holidays, address problems, material availability, or events outside our reasonable control.

Customers are responsible for providing a complete and accurate delivery address. Additional shipping charges caused by an incorrect address, refused delivery, or unclaimed package may be the customer’s responsibility to the extent permitted by law.

When a shipment is materially delayed, we will provide the options required by applicable law, which may include agreeing to a revised shipment date or canceling the unshipped merchandise for a refund.

Ownership and risk of loss transfer as provided by applicable law and the terms governing the shipment.

9. Returns, Exchanges, and Refunds

Returns, exchanges, replacements, store credits, and refunds are governed by the Return and Refund Policy posted on the Site and incorporated into these Terms.

Because personalized and made-to-order products are created for a specific customer, they may not qualify for a return or exchange except where:

The item arrives damaged.
We sent the wrong item.
We made a customization error that differs from the approved or submitted information.
Applicable law requires another remedy.

The exact eligibility requirements, reporting deadlines, documentation requirements, and available remedies are stated in our Return and Refund Policy.

Refunds, when approved, will generally be returned to the original payment method. Processing times may depend on the payment provider or financial institution.

Nothing in these Terms limits a consumer right that cannot legally be waived.

10. Cancellations and Order Changes

Cancellation and change requests are not guaranteed.

Customized or made-to-order products may enter production shortly after an order is placed. Once materials have been ordered, a design has been created, or production has begun, an order may no longer qualify for cancellation or modification.

Any approved cancellation, change, or related charge will be handled under the cancellation terms displayed on the Site or communicated before the change is completed.

11. Product Care and Use

Customers are responsible for reviewing and following any care, cleaning, washing, temperature, safety, or use instructions provided with a product or displayed on the Site.

Product damage caused by misuse, improper cleaning, normal wear, dropping, exposure to unsuitable temperatures, failure to follow care instructions, or unauthorized modification may not qualify for a replacement or refund.

Products should be used only for their intended purpose.

12. Customer Accounts

You may be able to create a customer account. You are responsible for:

Providing accurate account information.
Maintaining the confidentiality of your password.
Restricting access to your device and account.
Notifying us promptly of suspected unauthorized use.

You are responsible for activity conducted through your account unless prohibited by law.

We may suspend or terminate an account that is used fraudulently, unlawfully, or in violation of these Terms.

13. Reviews, Testimonials, and Other Content

You may have the opportunity to submit reviews, ratings, photographs, comments, testimonials, or other content.

Submitted content must:

Reflect your honest experience and opinion.
Not contain false or misleading statements.
Not impersonate another person.
Not contain unlawful, threatening, defamatory, obscene, hateful, or infringing material.
Not include private information belonging to another person.
Disclose any material connection, free product, discount, payment, employment relationship, family relationship, or other incentive when required.

You retain ownership of your content. By submitting it, you grant Outskirts Besties a nonexclusive, worldwide, royalty-free, transferable, sublicensable license to host, reproduce, display, publish, edit for formatting, distribute, and use the content in connection with our Site, products, advertising, and business.

This license continues for content already used or published unless applicable law requires otherwise.

We may remove content that violates these Terms, contains unlawful material, exposes private information, is unrelated to the product, or appears fraudulent. We will not remove or suppress a review merely because it expresses a negative opinion.

14. Intellectual Property

Unless otherwise stated, the Site and its content—including our business name, logos, graphics, photographs, designs, product descriptions, text, page layouts, and other materials—are owned by or licensed to Outskirts Besties and are protected by intellectual-property laws.

You may use the Site for personal, noncommercial shopping purposes. You may not, without written permission:

Copy or reproduce Site content for commercial use.
Sell, license, distribute, or create derivative works from our content.
Remove copyright, trademark, or ownership notices.
Scrape, harvest, or automatically extract Site content.
Use our name, logo, photographs, or product designs in a manner that suggests authorization or affiliation.
Use our content to create counterfeit or competing products.

Third-party trademarks and content remain the property of their respective owners.

15. Prohibited Conduct

You may not use the Site to:

Violate a law or another person’s rights.
Commit or facilitate fraud.
Submit false order, payment, or account information.
Introduce malware, viruses, or harmful code.
Interfere with Site security or operation.
Attempt unauthorized access to an account or system.
Collect information about another person without authorization.
Send spam or abusive communications.
Place orders for unauthorized resale.
Submit infringing, counterfeit, illegal, or harmful customization content.
Misrepresent your identity or affiliation.
Use automated systems to overload, scrape, or disrupt the Site.

We may restrict access, cancel orders, or take other reasonable action in response to prohibited conduct.

16. Third-Party Services and Links

The Site may include services, applications, payment options, integrations, or links operated by third parties, including Wix, payment processors, shipping carriers, and social-media platforms.

We do not control third-party websites or services and are not responsible for their availability, security, content, policies, or independent actions.

Your use of a third-party service may be subject to separate terms and privacy policies.

17. Privacy

Our collection and use of personal information are described in the Outskirts Besties Privacy Policy, which is incorporated into these Terms.

By using the Site, you acknowledge that Internet transmissions and electronic storage cannot be guaranteed to be completely secure.

18. Disclaimer of Warranties

To the fullest extent permitted by law, the Site and its content are provided on an “as available” and “as is” basis.

Except for warranties expressly provided with a product and rights that cannot legally be excluded, we disclaim implied warranties, including implied warranties of merchantability, fitness for a particular purpose, title, and noninfringement.

We do not promise that:

The Site will always be uninterrupted or error-free.
Every product will be available at all times.
Site content will be free from every error.
Electronic communications will be completely secure.
A product will meet a purpose that was not communicated to and accepted by us.

Some jurisdictions do not permit certain warranty exclusions. In those jurisdictions, the exclusions apply only to the extent legally permitted.

19. Limitation of Liability

To the fullest extent permitted by law, Outskirts Besties and its owners, employees, contractors, and service providers will not be liable for indirect, incidental, special, exemplary, punitive, or consequential damages arising from the Site, an order, a product, or these Terms.

Where liability cannot be excluded, our total liability relating to a product or order will not exceed the amount you paid for the product or order giving rise to the claim, except where applicable law requires a different remedy.

These limitations do not apply to liability that cannot legally be limited or excluded, including liability resulting from fraud, willful misconduct, gross negligence, or another category protected by applicable law.

20. Indemnification

To the extent permitted by law, you agree to reimburse and hold Outskirts Besties harmless from third-party claims, damages, losses, and reasonable expenses resulting from:

Content you submit for customization.
Your infringement of another person’s intellectual-property, privacy, publicity, or other rights.
Your unlawful use of the Site.
Your material violation of these Terms.

This provision does not require you to indemnify Outskirts Besties for our own unlawful conduct, negligence, or misconduct.

21. Governing Law

These Terms are governed by the laws of the State of Texas, without regard to conflict-of-law principles.

Any dispute that is not resolved informally may be brought in a court of competent jurisdiction in Texas, subject to any consumer-protection law that gives you the right to bring a claim in another location.

Before filing a legal claim, you and Outskirts Besties agree to make a reasonable good-faith effort to resolve the matter by contacting the other party.

22. Changes to These Terms

We may update these Terms to reflect changes to the Site, products, business practices, or legal requirements.

Updated Terms will be posted on this page with a revised effective date. Changes will apply prospectively unless applicable law requires otherwise.

Terms in effect when an order is accepted will generally continue to govern that order.

23. Severability and Waiver

If a provision of these Terms is found unenforceable, the remaining provisions will remain in effect, and the unenforceable provision will be modified or limited to the minimum extent necessary to make it enforceable.

Our failure to enforce a provision is not a waiver of our right to enforce it later.

24. Entire Agreement

These Terms, together with the Privacy Policy, Shipping Policy, Return and Refund Policy, customization terms, care instructions, and other policies expressly referenced on the Site, constitute the agreement between you and Outskirts Besties concerning your use of the Site and purchases from us.

If a product listing or written order agreement contains terms that specifically conflict with these general Terms, the more specific terms will control for that product or order.

25. Contact Information

Questions regarding these Terms may be directed to:

Outskirts Besties
Business name: Outskirts Besties
Email: contact@outskirtsbesties.com
Website: www.outskirtsbesties.com

​Terms & Conditions

Terms & Conditions